Legal Notice

Website owner

This website, www.mymotifs.com ("Website"), is owned and operated by Motifs ("we", "us", "our"), a partnership firm registered in India.

Registered address: Shop No. 802, 8th Floor, First Avenue, Goregaon–Mulund Link Road, Malad (West), Mumbai 400064, Maharashtra, India
GSTIN: 27AAWFM6631K1ZK
Email: info@mymotifs.com

Grievance Officer

As required under the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:

Name: Ashwin
Email: info@mymotifs.com

Grievances are acknowledged within 48 hours and resolved within one month of receipt.

Intellectual property

All content on this Website — jewellery designs, product photographs, images, text, logos and site layout — is our property or used under licence, and is protected under the Copyright Act, 1957 and the Designs Act, 2000. "Motifs" is a registered trademark under the Trade Marks Act, 1999. Nothing on this Website may be copied, reproduced, distributed or used for commercial purposes without our prior written consent.

Product information

We make every effort to display product colours, dimensions and weights accurately. Our jewellery is handcrafted; minor variations in weight, finish and appearance are natural and do not constitute defects. Prices are in Indian Rupees, inclusive of GST unless stated otherwise, and may change without notice, including in line with silver market rates. We reserve the right to correct errors and cancel orders placed at an incorrect price.

Purity and hallmarking

All our silver jewellery is made of 92.5 sterling silver and is stamped 92.5. Purity is as described on the product page.

Limitation of liability

To the extent permitted by law, we are not liable for any indirect, incidental or consequential loss arising from use of this Website or purchase of our products. Our total liability for any order is limited to the amount paid for that order.