Silver and gold from Motifs are meant to be worn for years, and to keep their value. Every silver and gold piece we sell comes with a buy-back promise.
Silver buy-back: 60% of the price paid
Sell any Motifs silver piece back to us and receive 60% of the price you paid (a 40% deduction). Just bring or send the piece with its original invoice.
Silver exchange: upgrade to something new
Exchange any Motifs silver piece for another of equal or higher value. A 30% deduction applies to the price paid, and the remaining 70% is credited towards your new piece. It is the easiest way to refresh a collection, move from a smaller piece to a statement one, or pass a design on to the next generation.
Gold buy-back
Motifs gold pieces are bought back at the live gold rate on the day, less making charges. Bring or send the piece with its original invoice.
How it works
- Message the studio on WhatsApp or email info@mymotifs.com with your invoice number and a photo of the piece.
- Bring the piece to the studio, or courier it to us (shipping both ways is borne by the customer; we recommend an insured courier).
- Our team checks the piece against the invoice and confirms the value.
- For buy-back, payment is made to your account. For exchange, the credit is applied to your new piece and you pay only the difference.
Conditions
- Silver buy-back and exchange apply to all Motifs silver products: jewellery, silver gifts, home décor and accessories.
- Gold buy-back applies to Motifs gold jewellery.
- Outfits are not included.
- The original invoice is mandatory; without it we cannot verify the piece or the price paid.
- Exchanges are for pieces of equal or higher value.
- Terms are subject to the policy in force at the time of the request.
Why we offer this
Silver and gold hold value, and handcrafted jewellery holds memories. We would rather see a Motifs piece return to the studio and begin a new life than sit unworn in a drawer. It is also the reason buying from Motifs is different from buying from a mass-market store: your purchase remains an asset.
Questions about a specific piece? Write to info@mymotifs.com or message the studio on WhatsApp.
