Shipping policy
Processing Time
- All orders are processed within 3-10 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- Custom or made-to-order pieces may require additional processing time.
Shipping Methods & Delivery Time
We offer the following shipping options:
Domestic Shipping (Within India)
- Standard Shipping: 3 days – Free
International Shipping
- We ship worldwide! Delivery times vary based on destination and customs clearance.
- Estimated delivery: 5 - 10 business days.
- International shipping rates are free above Rs.50000 below its Flat Rs.7000.
Tracking & Order Updates
- Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
- If you do not receive your tracking details within the estimated time, please contact us at info@mymotifs.com.
Customs & Import Duties (For International Orders)
- International orders may be subject to customs fees or import duties, which vary by country.
- Buyers are responsible for any additional fees imposed by their country’s customs regulations.
Delayed/Lost Shipments
- If your order is delayed, please check your tracking information first.
- If your package is lost, contact us at info@mymotifs.com, and we’ll assist you in resolving the issue. All our parcels are insured .
Refund Timeline
If the case is genuine, the refund will be completed within 15-21 days
Shipping Timeline
As the products sold involve high customisation, there is no particular shipping timeline that we can confirm
Need Help?
For any shipping-related queries, feel free to reach out to us at info@mymotifs.com or whatsapp number +919619325732.